Aprilla IW, Amalia S. Peran Kualitas Pelayanan Terhadap Loyalitas Pelanggan Jasa Transportasi Online. JRBI [Internet]. 2019Apr.6 [cited 2024Apr.20];5(1):1-. Available from: https://jurnal.polban.ac.id/ojs-3.1.2/an/article/view/1611