Kepercayaan Sebagai Anteseden Berbagi Pengetahuan
Main Article Content
Abstract
This study aims to analyze the effect of trust on knowledge sharing among Employees in Telkom Corporate University Center Bandung. A phenomenon employees will be selective for the exchange of knowledge with colleagues. Trust measured by affect based trust and cognition based trust. While, knowledge sharing behavior measured by knowledge donation and collecting. The approach uses the quantitative in total 131 respondents. The results of the analysis highlighted that value of trust in Telkom CorpU Center is in high category with cognitive based trust as the highest dimension of mean. The value of knowledge sharing is in high category with knowledge gathering as the highest dimension of mean. The result also shows significance relationship between trust and knowledge sharing. In order to increase knowledge sharing, trust should improved. Author suggest that leader should telling the truth no matter what, management must build an opportunity to show that teamwork is important as well.
Downloads
Article Details
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
a. Authors retain copyright and grant the journal right of first publication, with the work after publication simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
b. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
c. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
References
Balogun, A. G., & Adetula, G. A. (2015). Dimensions of trust as predictors of willingness to share and use tacit knowledge among health workers in Nigeria. International Journal of Research Studies in Management, 4(12), 35-44.
Elianto, W., & Wulansari, N. A. (2016). Building Knowledge Sharing Intention with Interpersonal Trust as a Mediating Variable. Jurnal Management Teknologi, 15(1), 67- 76.
Heyns, M., & Rothmann, S. (2015). Dimensionality of trust: An analysis of the relations between propensity, trustworthiness, and trust. AOSIS Open Journal, 1-12.
Hogel, M. P. (2003). Team-level antecedents of individuals’ knowledge networks. Decision Sciences, 34, No 4, 741-770.
Hoof, B. V., & Ridder, J. A. (2004). Knowledge Sharing in Context: The Influence of Organizational Commitment, Communication Climate Use On Knowledge Sharing. Journal of Knowledge Management, 117-130.
Islam, M. Z., Ahmed, S. M., Hasan, I., & Ahmed, S. U. (2011). Organizational culture and knowledge sharing: Empirical evidence from service organizations. African Journal of Business Management, 5(14), 5900- 5909.
Khesal, S. M., Samadi, B., Musram, H. A., & Zohoori, M. (2013). The Impact of Trust on Knowledge Sharing. Interdisciplinary Journal of Contemporary Research in Business, 495-501.
Lumbantobing, P. (2011). Manajemen Knowledge Sharing Berbasis Komunitas (1st Edition ed.). Bandung: Knowledge Management Society Indonesia.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An Integrative Model of Organizational Trust. In R. C. Mayer, J. H. Davis, & F. D. Schoorman, The Academy of Management Review, (pp. 709- 734). Academy of Management
McAllister, D. J. (1995, February). Affectand Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations. Academy of Management Journal, 24-59.
Mulyana, M. A., & Wasitowati. (2015). Pengaruh Knowledge Donating dan Knowledge Collecting terhadap Innovation Capability Kasus Pengembangan UKM Batik di Provinsi Jawa Tengah-Indonesia. Jurnal Manajemen Teknologi, 14, 246-264.
Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company. New York: Oxford University Press, Inc.
Noor, J. (2014). Metode Penelitian. Jakarta: Kencana.
Priyatno, D. (2013). Mandiri Belajar Analisis Data Dengan SPSS. Yogyakarta: Medikom.
Raharso, S., & Tjahjawati, S. S. (2016). Organisasi Berbasis Pengetahuan Melalui Knowledge Sharing. Bandung: Alfabeta.
Reid, F. (2003). Creating a knowledge sharing culture among diverse business units, . No. 3, pp. 43-9. Employment Relations Today, 30, No 3, 43-49.
Riduan. (2014). Metode dan Teknik Menyusun Tesis. Bandung: Alfabeta.
Tobing, R. F. (2012). Hubungan Trust dan Knowledge Self Efficacy Terhadap Knowledge Sharing Serta Dampak Knowledge Sharing Terhadap Kinerja. Jakarta: FPSI UI.
Wang, S., & Noe, R. A. (2010). Knowledge sharing: A review and directions for future research. Human Resource Management Review, 20, 115-131.
Washington, M. G. (2013). Trust and Project Performance: The Effects of Cognitive-Based and Affective- Based Trust on Client-Project Manager Engagements. Pennsylvania: University of Pennsylvania Scholarly Commons.
Zhang, M. J. (2014). The Impacts of Trust and Feelings on Knowledge Sharing among Chinese Employees. New England Journal of Entrepreneurship, 17, No 1, 1-8.
Zuhal. (2010). Knowledge and Innovation Platform Kekuatan Daya Saing. Jakarta: PT Gramedia Pustaka Utama.